GWK, Key 3 and Maryke Viviers-Bergh

Key 3 of the 20 Keys System focuses on SGA’s (Small Group Activities).

The implementation approach to Key 3 is to start a suggestion/innovation management system in mini-businesses. Identify opportunities for operations improvement, and form a small group to address it. Provide training in the SGA methodology, and appropriate tools and techniques. Apply the CAPDo cycle for regularly reviewing the Key 3 implementation action plan, as well as the maturity level of Key 3.

Recently ODI’s Maryke Viviers-Bergh worked together with GWK to implement Key 3 of the 20 Keys system.

To read more about ODI’s Continuous Operations Improvement Systems, click here.

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