20 Keys

There are many myths surrounding innovations & ideas for operations improvement in organisations

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Operations improvement is a fundamental requirement, and requires continuous effort from any organisation that wishes to succeed in today’s environment of change and challenge. Yet, there are many myths surrounding innovations and ideas for operations improvement in organisations. The fourth myth in our series of Myths vs Reality is: “Creativity training results in more and better ideas from workers.” Reality is, most ideas are simple, common-sense solutions and responses to problems and opportunities that exist in the immediate workplace. Until a company can capture workers’ everyday ideas, creativity training to trigger more ideas can be a pointless and costly exercise. However, here is a warning – do […]

20 Keys

Do you think suggestion boxes are effective?

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Continuous improvement consists of initiatives and innovations to achieve best practices, but there are many myths surrounding operations improvement in organisations. The third myth in our series of Myths vs Reality is: “Suggestion boxes are effective for obtaining ideas for improvement” The reality is, suggestion boxes might be useful if you use it for comments about a new product name, or proposals for a new menu in the canteen, but practical experience indicates that it is not effective at all for generating ideas for operations improvement. I usually make a point of looking in boxes wherever they are used, and find almost 100% of the time […]

20 Keys

Do you think big ideas are where the action is?

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There are many myths surrounding innovations and ideas for operations improvement in organisations. The second myth in our series of Myths vs Reality is: “Big ideas are where the action is” Reality is, if you wait for big ideas only, you will wait for a long time, as they come along rarely, and unpredictably. Also, such ideas are easy targets for competitors, who quickly discover them, and counteract them. The real action lies with small ideas about quality, cost effectiveness, delivery, service and safety improvements, in and between functions in the organisation. Not only are there abundant opportunities for such ideas, they are proprietary, and they […]