e-Learning

Innovation and e-Learning

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e-Learning, NQF5, National Certificate in Productivity, ODI

Extract from QCTO (Quality Council for Trades and Occupations) document: General Principles and Minimum Requirements on E-Assessment of Qualifications and Part Qualifications on the Occupational Qualifications Sub-Framework (OQSF) In line with its key mandate of upholding the quality of qualifications within the Occupational Qualifications Sub-Framework (OQSF), the QCTO is committed to quality assuring all forms of assessment of programmes and qualifications within the sub-framework. To this end, there is recognition of the prevalence of use of technology not only in delivering training programmes within this sector, but also in assessing students. Definition: e-Learning: Various forms of electronic learning where technology […]

20 Keys

The importance of Mini-Businesses

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Mini-businesses, Coaching, Goal Alignment, Key 2 of the 20 Keys system, Johan Benadie

I always enjoy visiting first-line teams in organisations. As they say, this is “the real place to observe the real work and the real things, and to get the real facts and data”. Also, typically more that 80% of people in the organisation are at this level, and it is therefore the most important level in terms of engaging people with continuously improving operations in terms of Quality Cost effectiveness Delivery Safety and Morale and Motivation (QCDSM). ODI’s mini-business concept is about such first-line teams. One objective is to establish effective team-working in teams in order to achieve organisation objectives, […]

Chairman's Pen

There is always a way to solve problems

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Problem-solving, Roland Rohrs, Chairman of the ODI Board

Michael J. Gelb is an author and public speaker specializing in creativity and innovation.  He once said: “Life is a continuous exercise in creative problem-solving.”  Problem-solving is a critical skill to have if you’re going to be a leader, an innovator or a game-changer. Everyone has problems in life. For the most part, we are able to quickly solve them without much trouble but major hurdles are disheartening, and they’re often unavoidable. The way you engage with and think about problems directly influences your ability to solve them. Problems become more difficult when there is no obvious solution and strategies that you […]

People Development

Can organisations change from a mechanistic to energetic approach? Dr Lynne Derman

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Blog by Dr Lynne Derman Organisations are considered to be machines, not merely like one. Such a view derives from the exclusive use of analysis, and the doctrines of reductionism and determinism. People are seen as parts that fit into a machine. Authoritarianism is the norm. Employees consequently lose the capability to think independently, and develop an attitude of helpless acquiescence. This in turn results in a lack of opportunities to generate learning and new meaning. Peters and Waterman open the second chapter of their book In Search of Excellence with the following statement: “Professionalism in management is regularly equated […]

20 Keys

The 20 Keys 4S Process for efficient workplace organisation

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The 4S process (Sort, Set in Order, Shine and Standardise) is a simple process which can deliver significant results. 1. Sort (Seiri)  Identify and get rid of all obsolete items (i.e., anything not used for months or during the last 12 months). 2. Set in Order (Seiton)  Now that all unnecessary items are removed, organise that which remains. 3. Shine (Seiso)  Once everything is organised, clean up. 4. Standardise (Seiketsu)  Maintain cleanliness and orderliness through writing simple procedures so that unacceptable situations will not reoccur. The benefit of each of the activities is probably as important as the goal of the physical exercise itself. […]

20 Keys

National Chicks, Boschkop & Klipkop Rearing and Laying farms joined the exclusive club

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National Chicks, Boschkop Farm (part of the Astral Foods group) is competing for the 20 Keys Excellence Award. This International Award, awarded jointly by PDI Japan and ODI South Africa, is a tough one to achieve. It focuses on having a high level of performance and maturity in terms of the organisation’s processes, systems, people and technology, and also sustainable, proven performance with: quality, cost effectiveness, delivery, safety (and bio-security) and morale of people, over a number of years. A first progress review was done at the end of January 2019, and after a very thorough and strict progress review, […]

20 Keys

The 5S Method for efficient workplaces

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Companies often struggle to improve efficiencies and wonder how best to go about maximising value while reducing waste. With the help of the 5S principles, a business can accomplish these goals without spending a lot of money to do so. 5S is a workplace organisation method that uses a list of five Japanese words: seiri (整理), seiton (整頓), seisō (清掃), seiketsu (清潔), and shitsuke (躾). These have been translated as “Sort”, “Set In order”, “Shine”, “Standardize” and “Sustain”. The list describes how to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the new […]

20 Keys

2019 Astral 20 Keys Conference

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The focus of the 2019 Astral 20 Keys Conference was on Key 18 (Using Information Systems), and Key 20 (Leading Technology). The Astral Workshop Co-ordinators were: Evert Potgieter (Director: Risk Management) and Nikki Moodley (Operations Improvement Executive) The Astral 20 Keys conference was opened by Nikki Moodley. Nikki stressed the importance of new ways of thinking, and that all people need to have an awareness of how to manage change. She also encouraged people to always be on the lookout for opportunities in the workplace. An interesting aspect of the presentation by Jaclyn was the integration between ISO17025, and the […]

20 Keys

Balancing job losses amidst innovation – The Kawada Industries’ innovative thinking

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There is always fear of skills obsolescence especially amongst us humans when a new technology ushers in change. We have in fact an inherent fear of change. We are objects of comfort. We are pilgrims of Nirvana, although many of us never get there. Although the ushering of robotics and its attendant machine automation in the past decades has been hailed as an advance in human-machine interface engineering, there has always been a latent inertia to its full potential – especially amongst humans. The fear is job losses and being replaced by robots. Is this fear justified? Yes it is, […]

People Development

Education and employee engagement – the key to workforce happiness

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On 20th March 2019, we celebrated the International Day of Happiness. It started in 2011 and the idea was to inspire, mobilise and advance the global happiness movement (Wikipedia). A Gallup World Poll in 2019 conducted by the United Nations revealed that Finland was the happiest country in the world, followed by Norway, Denmark and Iceland (how can people in Iceland be happy?!) The answer lies in the fact that the poll does not measure the emotional feeling of happiness but measures 14 areas and correlates the results with various life factors.  South Africa came in at 105 out of […]